Students lined up outside of school for hours to receive handwritten schedules during the first week of school as the Los Angeles Unified School District replaced its former computer programs for the new MiSiS system. MiSiS, or My Integrated Student Information System, has been required by federal law for 20 years, on a court order resulting from a case of a student’s information becoming lost in the system, leading a 17-year-old with special needs to repeat 10th grade three times.

MiSiS is meant to be a master program for entering schedules, attendance, discipline, grades, enrollment and more, according to the LAUSD’s official website but within just the first week, the system crashed so violently that most schools and district departments were left unable to access it.

At Daniel Pearl Magnet High School, school counselor Martina Torres has dealt with being locked out of the system multiple times, which has dramatically slowed the pace of scheduling and rescheduling students. Torres worked on the program throughout the summer, to the point of working on at 8 a.m. the Sunday of the first week of school until 4:30 a.m. the next morning.